How to Reconnect Your Sungrow Inverter to Wi-Fi

Keeping your Sungrow inverter connected to Wi-Fi is key to monitoring your solar system effectively. A stable connection allows you to track energy production, monitor consumption, and stay updated on system performance, helping you maximize your investment. 

If you’re an Omega Solar + Batteries customer and need assistance, we recommend using the resources below and going through the troubleshooting steps first, as they often resolve connection issues quickly. If you still need help, our support team is available to assist. Please note that service and call-out fees may apply.

solar power system

Helpful Resources for Reconnecting Your Sungrow Inverter

To help you reconnect your Sungrow inverter to Wi-Fi, we’ve compiled some useful resources:

Sungrow Inverter Monitoring Platform​

For a convenient way to monitor your Sungrow inverter, you can use the iSolarCloud app. This app provides real-time insights into your system’s performance, allowig you to track energy production and receive alerts for any potential issues. It’s available for both iPhone and Android – look for the logo below when downloading it from the App Store or Google Play.

Troubleshooting

After reviewing the resources above, if your Sungrow inverter still isn’t connecting to Wi-Fi, please double check the following troubleshooting steps:

  • Ensure the inverter is ON and operating – Check that your Sungrow inverter is powered on and generating energy.
  • Verify your modem is ON and connected to the internet – Test your internet connection with another device to confirm it’s working.
  • Restart the inverter’s Wi-Fi module – Turn off the Solar Supply Main Switch located in your meter box. Wait 5 minutes, then turn it back on. This resets the inverter’s Wi-Fi card and may resolve the issue.
  • Check Wi-Fi signal strength – Stand near the inverter and use a smartphone to check if your home Wi-Fi signal is strong. If the signal is weak, consider relocating the modem or installing a Wi-Fi extender to improve connectivity.
  • Confirm the Wi-Fi password – If you have changed your Wi-Fi password or modem, you will need to update the inverter’s connection settings. Please refer to the resources above for instructions on how to reconnect your Sungrow inverter to Wi-Fi.

Need  Further Assistance?

If you have attempted to reconnect yourself and still having issues, you can book a Solar Technician for a Service Call-Out. Please note a Service Fee will apply.

Email: service@omegasolar.com.au

Our Service Area

Omega Solar + Batteries proudly serves a wide range of suburbs in the Gold Coast region. Our local technicians are familiar with the unique energy needs and conditions of the area, ensuring that you receive the best possible service tailored to your location. We cover areas including Southport, Surfers Paradise, Broadbeach, Burleigh Heads, Coolangatta, Robina, Nerang, Palm Beach, Coomera, Helensvale, Mudgeeraba, Varsity Lakes, Hope Island, Runaway Bay, Ashmore, Labrador, Upper Coomera, and Tugun. Whether you’re in the heart of the Gold Coast or in the surrounding suburbs, our team is ready to provide prompt and efficient solar inverter servicing and repairs. Contact us today to schedule a service appointment.