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Solar Systems Servicing and Warranty Claims 

At Omega Solar and Batteries, ensuring your solar system operates at its best is our priority. If you’re experiencing performance issues, system damage, or considering an upgrade, our expert team with over 15 years of experience is here to assist. Serving the entire Gold Coast and surrounding area, we specialize in servicing all types of solar panels, inverters, and batteries from brands like Trina, GoodWe, Fronius, SMA,  Sungrow, SolarEdge, Tesla, LG, BYD, Delta and more. We also maintain a wide inventory of products, including previous solar panel models, to provide quick and efficient replacements. 

Why Regular Servicing is Essential

Regular servicing of your solar system is vital for several reasons: 

  • Efficiency: Over time, environmental factors can reduce the efficiency of your solar panels. Regular check-ups help ensure your system is always performing at its best. 
  • Longevity: Preventative maintenance can extend the lifespan of your solar equipment by addressing minor issues before they become major problems. 
  • Safety: Regular inspections ensure that all components are functioning safely, reducing the risk of electrical issues.  
  • Warranty: The Clean Energy Council recommends regular inspections every 2 years to ensure your warranties are maintained. 

Our Comprehensive Servicing Offers

Solar Panels 

We offer thorough inspections and maintenance services for all types of solar panels, including those from Trina Solar, Canadian Solar, Jinko Solar, SunPower, and Q CELLS: 

  • Performance Check: Assessing if your panels generate the expected amount of electricity. 
  • Damage Inspection: Checking for cracks, chips, or other damage affecting performance. 

Inverters 

Inverters are crucial for converting the DC power generated by your panels into usable AC power. We service all major brands including GoodWe, Fronius, SMA,  SolarEdge and Enphase, Growatt, Sungrow, and others. 

  • Operational Check: Ensuring the inverter operates within its specifications. 
  • Firmware Updates: Updating software for improved performance. 
  • Safety Inspection: Inspecting for signs of wear or damage. 

Batteries 

Maintaining your solar batteries is crucial for reliable energy storage and usage. Our team will inspect your battery to determine if it needs repair or replacement. This is often part of a warranty claim or insurance process, especially in cases where the system has been impacted by storms or other external factors. We service batteries from brands like Tesla Powerwall, Delta, Enphase, LG, Sonnen, and BYD. 

Upgrades and Replacements

Upgrading and replacing components can significantly enhance the performance and lifespan of your solar system: 

  • System Upgrades: As technology advances, newer and more efficient solar components become available. Upgrading your panels, inverters, or batteries can improve your system’s efficiency and energy output. Additionally, you may simply want to add more panels to your existing system to increase energy production. 
  • Component Replacements: If your solar system components are outdated or malfunctioning, replacing them can restore optimal performance.  
  • Expert Advice: Our team can assess your current system and recommend the best upgrade or replacement to meet your energy needs and budget. 

Understanding Warranty Claims

Navigating warranty claims can be straightforward with the right guidance: 

  1. Review Your Warranty Terms: Know what your warranty covers, including parts, labor, and performance guarantees. 
  2. Keep Records: Maintain documentation of all maintenance and issues to support your claim. 
  3. Contact Us: We can help you with the warranty process, ensuring all necessary paperwork is correctly submitted. 

Why Choose Omega Solar and Batteries for Servicing and Warranty Claims

At Omega Solar and Batteries, we offer unmatched expertise and customer service: 

  • Expert Technicians: Our team is skilled in handling all major brands of solar panels, inverters, and batteries.  Our Senior Technicians are not only qualified in all aspects of Solar but are fully qualified Electricians.  
  • Local Expertise: We understand the specific needs of solar systems on the Gold Coast and region. 
  • Comprehensive Support: From regular maintenance to warranty claims, we’re here to assist you every step of the way. 
  • Stock Availability: We maintain an inventory of components, including some previous and discontinued models, to ensure quick and efficient replacements. 

Whether your solar system needs a performance check, has been damaged, or you’re considering upgrades, Omega Solar and Batteries is your go-to service provider on the Gold Coast and surrounding regions. We proudly serve the entire Gold Coast, including popular suburbs such as Mudgeeraba, Robina, Varsity Lakes, Burleigh Heads, Mermaid Waters, Southport, Surfers Paradise, Broadbeach, Palm Beach, and Nerang. Additionally, we cover the south side of Brisbane, as far west as Beaudesert, and as far south as Byron Bay. 

Get in Touch

Contact us to schedule a solar system service or get help with a warranty claim. 

Omega Solar and Batteries

07 5525 2111 | 1300 663 422
info@omegasolar.com.au

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